Crisis Management

A crisis never planned. It hits when no one looking, and for the unprepared, it can be fatal. To minimise the risks and ensure the safest results, Mondial Assistance Turkey is capable of handling management of such situations.  Mondial Assistance also gives importance to any of your problems as a crisis; even if your vehicle doesn’t move, the rain enter to your residence from the broken window or if you are unable to entre into your house at the middle of the night, we take care of you as if you are in the middle of a crisis.    Whatever the size or type of problem, operational staff is on hand to help solve it.

24h information support

Present on 5 continents the 6.500 staff speaks over 40 languages and supports you via corporate clients 24 hours-a-day, 7 days a week, treating more than 11.6 million cases per year. Whenever and whereever you are, if you need any kind of support, we will be there for you. We are far away from you just as your cellular telephone.

Reservation & Organization

You are on your way to your work, suddenly you remember that you forget to make the necessary arrangements for your daughter’s bhirtday party... Don’t worry, we are not here only to support you during a problem or crisis. We could help you for the organization, reservation and even delivery of the following services:

• Travel Services 
• Flight Information and Reservation 
• Bus and Railway Information and Reservation 
• Ferry Information and Reservation 
• Hotel Information Service 
• Car Rental Service