Mondial Assistance

Technological Infrastructure

Mondial Assistance Group attaches great importance to using cutting edge technology in the service sector. Our information technologies are professionally set up and run either in the foreground or background, thereby enabling us to provide all of our assistance solutions in a more enriched and flexible way. 

Philosophy

As a successful member of an international group, Mondial Assistance Turkey strives to reflect the Group’s global philosophy in its local services. With the help of many years of global know-how and the additional value of our confirmed local experience, our company creates brand new products for customers, providing them through a wide range of technological innovations. This way, our customers do not have to make any in-house investments for the services they require, and can instead focus on their core business and achieving their goals. 

Flexibility & Speed

Our company’s IT philosophy is based on flexibility and speed. All IT project team members do their best to realise your requests as quickly and appropriately as possible. We use the Project And Document Management (P&DM) System developed by our company, which allows us to apply precise budgets, time frames and efficient co-ordination for each project, in accordance with the SLA (Service Level Agreement). The P&DM System, accessible and usable within authentication limits via the Internet, is one of the factors enabling you to play an active role in the outsourcing of your projects, including a transparent orientation of all project steps and follow-up for totally successful implementation. 

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